Receptionist

Oak Park, IL

Full Time

Student (College)

Job Overview	Under general supervision, provides one-on-one behavioral interventions with children, youth and/or adults receiving specialty mental health services in the client's home/residential placement/school or during community outings; performs related work as assigned.
Education Qualifications Experience	High School diploma Minimum of a year experience completing administrative tasks such as Strong communication skills: excellent verbal and written communication skills Ability to handle inquiries, address concerns, and provide excellent customer service Ability to manage multiple tasks, prioritize workload, and maintain a clean and organized workspace. Have strong time management skills to meet deadlines Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software Be able to multitask Have excellent problem-solving skills Be able to work independently and within a team
Training Requirements	Family First Mental Health orientation: Rule 132 Service Definition OIG Rule 50 First Aid/CPR, HIPAA, Client Rights,	Confidentiality, Mandated Reporter, Health and Safety, Cultural Competency, Workplace Violence and Safety, Waste, Fraud & Abuse
Responsibilities and Duties	Uphold HIPPA regulations and agency policies at all times Create consumer and staff files Assist Human Resources and Utilization Management staff to complete administrative tasks Running consumer insurances twice a month (1^st and 15^th of every month) Directing visitors to the appropriate person or department. Answering questions about the business, policies, or procedures. Welcoming guests with a friendly and professional attitude. Managing a multi-line phone system, answering calls, and routing them appropriately. Accurately recording and relaying messages. Sending and responding to emails. Facilitating communication within the office. Managing calendars, booking meetings, and coordinating schedules. Receiving, sorting, and distributing mail and packages. Maintaining accurate records of visitors, calls, and other relevant information. Performing basic data entry tasks. Maintaining organized filing systems. Monitoring and replenishing office supplies.

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Receptionist

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